This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
What do you offer that is different to other weather pages out there?
We are different to other weather pages out there as we are a consultancy based weather service that provide the most accurate forecast possible using multiple sources and weather models possible and make sure we put human input where needed and will never leave it to the supercomputers themselves as this can lead to outliers and result in poor accuracy. Then we use this in the different range of products and services we offer and also to make sure we can give you's the best advice and strategy, to our clients possible.
What are the prices for the services offered?
The prices are as per the services/products page and will be based on the individual case by case circumstances and what is required and will be worked out and sent to the enquirer when assessed on what they need or asking for via their enquiry.
Can we get a refund or cancel any service at any time?
Yes, If your not happy with the service or no longer require a service all we ask is you give us 30 days notice and your reason why (For Improvement of our services for future clients). Refunds will rarely be given based on the types of services we offer. But requests will be based off assessment and on individual basis. Most common refund service for our services, will be a cancellation of the services after the 30-day period.
Are you qualified?
No I am not OFFICIALLY QUALIFIED METEOROLOGIST, But have trained myself via other sources online and have a wide range of skills that make up for it. I do NOT see any point in qualifications at this time and have done online courses to train myself and learn the knowledge necessary. Due to personal issues I do not control and that
Are we open 24/7 365 days are year?
Yes, you bet we are. Mother Nature never stops, so their might be some quiet periods but we won't stop unless we are forced to by website maintenance or other external factors. So yes we are 24/7 365 days a year.
Any other questions?
Can be referred to by filling out a contact us/feedback form via the contact us section of this website. Any repeated frequently asked question from these contact methods then may be added on here later.